FAQ

Visual composer standart elements

Student Module

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How to Fix” configuration system failed to initialize”?

Reason:
It means that your SchoolPro.exe (XML configuration file) has been corrupted due to some virus attack;
Description:
kindly replace the file at destination with a fresh one (Provided by MILESTONE support team)
Link:
D:\MILESTONE SYSTEM\MILESTONE

How to “customize” different reports?

Description
On crystal reports ‘customize’ button is provided to modify the report according to ones requirements. For this purpose you must have installed ‘reports9’ software on your machine.  This tool will help you to modify the design of the report and text on it.

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How to “customize” different reports?

Description
On crystal reports ‘customize’ button is provided to modify the report according to ones requirements. For this purpose you must have installed ‘reports9’ software on your machine.  This tool will help you to modify the design of the report and text on it.

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Why “Discount” field is not active on employee registration form?

Reason

Discount field is not active due to security right.

Description

You can active security right when you open employee registration form and give the rights to the user. This action will activate your discount field.

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How to generate employee salary sheet?

Description

To generate employee salary sheet firstly open employee salary menu” salary type” then a new section will be open write employee name and salary on that section than a new section employ salaries summary will be open.

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How can I fix “Load report field” error”?

Reason

You face this problem when system does not exist any report related to that feature

Description

Contact to milestone and softbeat’s team to resolve this problem.

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How to fix “the out of balance receivables of the students”?

Description

First of all you have to check the ledger of that specific student and check all the transactions in detail and identify the wrongly entered voucher and add compensation voucher (JV) to correct the receivable balance of the student.

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How can I fix “failed to open a row set” error?

Description

Go to the location (D:\Milestone System\Milestone\Reports) and open any specified report, Click on ‘Database’ tab on the top status bar, and select ‘set data source location’ after that click on ‘OLE DB provider’ and than select ‘a provider Microsoft OLE BD provider for SQL Server’ and click on ‘next’, after that a new screen ‘connection information’ will appear you write related information in all the fields and press ‘next’.  A new screen ‘data source location’ will open click on specified ‘SP’ and ‘update’ it via latest table data in the lower container.

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How can I manage the discount in milestone to different students?

Description

Firstly click on a tab fee then click on a option fee collection search a specified  student name than add the discounted amount  in discount field than discount will automatically add in student’s amount.

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How to generate specific charges on a selected student?

Description

Firstly select the”fee course” section then search a specified student from student list and click on option “Generate “then a new screen “student fee voucher” will be open you can edit any charges “amount” than press the button save as.

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How can I print the arrear receipt?

Description

Firstly select the fee tab than click on fee collection menu than select a specified student than you can edit paid amount than you can save and print the arrears’ receipt.

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How can I generate the monthly fee for the students?

In fee module, select auto fee generate. Select class wise radio button to generate the class wise fee or select all to generate the monthly fee for whole the institute and click on generate.

On successful fee generation, the message will be shown for fee generation.

FEE MANAGEMENT SYSTEM

How can i define different fee package for the students?

In fee module, open the screen of fee package and define new fee package and update/change the previously entered packages.

Is there any functionality in the milestone system to mark the daily attendance?

Milestone equipped with the latest attendance marking system. Both manual and automated attendance system can be used with the milestone system.

For manual attendance:

From the student module select the ‘Daily Attendance’ and load the specified class and section. Select the default attendance status for the students and press load. Change the status for the students which are on absent or leave and save it. Similarly attendance can be marked for other classes also. Attendance reports can be viewed class wise, section wise, student wise for a month or any specified duration.

Automated attendance system:

For automated attendance milestone system is by default configured with the following types of devices:

Bio-metric system i.e. Thumb attendance machines

Bar-code scanner

RF-ID scanners

For each of the case you have to configure the devices as described in device configuration manual and the attendance marked automatically which can be viewed in the system reports easily.